Questions, answered

FAQ

What makes the Cloud Comforter different?

It is double-stuffed with airy down-alternative fill and tufted every few inches so the fill stays put. Hotel-level loft that does not go flat, does not clump, and does not need a duvet cover.

Will it make me too hot?

It should not. The fill holds warmth in loose air pockets rather than dense layers, so heat and moisture escape. Hot sleepers tell us it runs cooler than down.

Do I need a duvet cover?

No. The shell is smooth, soft and machine-washable, so it is designed to be used on its own. It also fits any standard duvet cover in the same size.

How do I wash it?

Machine wash cold on a gentle cycle, tumble dry low. A couple of clean tennis balls in the dryer help it fluff back faster. Do not bleach or iron.

Which size should I get?

Twin/Twin XL for a twin bed or the couch; Full/Queen for full and queen beds; King/Cal King for king beds. If you like a generous overhang, go one size up.

What is it filled with?

A down-alternative microfiber fill - fluffy, hypoallergenic and animal-free - inside a brushed, cloud-soft polyester shell.

How does the 30-night trial work?

Sleep on it for up to 30 nights. If it is not the best comforter you have owned, email us and we will arrange a free return and a full refund. No restocking fees.

When will it arrive?

Orders ship with tracking within 1-3 business days. US delivery usually takes 5-10 business days.

Still have a question?

Email hello@napvila.com and a real person replies within one business day.

Still wondering about something? Email hello@napvila.com — a real person from the studio replies within one business day.